Account and Data Deletion
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1. Overview
This page explains how to request deletion of your Go-Yeah account and the personal data stored with it. It applies to accounts created with email and password as well as accounts created with a social login such as Facebook, Google, or Apple.
The self-service process is available on your account page: https://auth.go-yeah.com/account.
2. How to request deletion
Step by step
1. Sign in to Go-Yeah.
2. Open your account page.
3. Open the account menu (the three-dot icon) and choose Delete account.
4. Complete the confirmation described below for your sign-in method.
5. Type DELETE and confirm.
Email and password accounts
If you signed up with email and password, the confirmation dialog asks you to re-enter your password. This proves that you still control the account.
Social login accounts (Facebook, Google, Microsoft, Apple & Microsoft)
If you signed in with a social provider, there is no Go-Yeah password to enter. For your security, deletion is only accepted after a recent sign-in (within about 10 minutes). If you see a message asking you to sign in again, sign out, sign in with the same provider, and repeat the steps above.
3. What happens immediately
After you confirm:
• Your account is deactivated and you can no longer sign in.
• Your profile is hidden from discovery.
• We send an email to the address on your account with the scheduled deletion date and a restore link.
4. Restore period (30 days)
You have 30 days to cancel the deletion. Open the restore link in the email at any time during this period. Your account is then reactivated, sign-in is restored, and the scheduled deletion is cancelled.
If you do not cancel within 30 days, deletion continues automatically.
5. Permanent deletion
After the 30-day period ends, remaining personal account data is permanently deleted, including the login and profile photo. We then send a final confirmation email to the address that was on the account.
6. When self-service deletion is not available
Self-service deletion is blocked if:
• the account has an administrative or staff role,
• the account still owns an organization, or
• the account has unresolved orders or open vouchers.
In those cases, complete the outstanding obligations first, or contact us using the details on this page.
7. If you cannot access your account
If you lost access to your email or social login, use our contact form. Include the email address used for the account, the sign-in method (email and password, Facebook, Google, or Apple), and enough information for us to verify that you are the account holder. We will not process a deletion request we cannot verify.
8. Statutory retention
Some records that we are legally required to keep, such as invoices and accounting records, may be retained separately from your deleted profile for the period required by law. That retained information is not used to operate your account and is not a substitute for the deleted profile.
This page explains how to request deletion of your Go-Yeah account and the personal data stored with it. It applies to accounts created with email and password as well as accounts created with a social login such as Facebook, Google, or Apple.
The self-service process is available on your account page: https://auth.go-yeah.com/account.
2. How to request deletion
Step by step
1. Sign in to Go-Yeah.
2. Open your account page.
3. Open the account menu (the three-dot icon) and choose Delete account.
4. Complete the confirmation described below for your sign-in method.
5. Type DELETE and confirm.
Email and password accounts
If you signed up with email and password, the confirmation dialog asks you to re-enter your password. This proves that you still control the account.
Social login accounts (Facebook, Google, Microsoft, Apple & Microsoft)
If you signed in with a social provider, there is no Go-Yeah password to enter. For your security, deletion is only accepted after a recent sign-in (within about 10 minutes). If you see a message asking you to sign in again, sign out, sign in with the same provider, and repeat the steps above.
3. What happens immediately
After you confirm:
• Your account is deactivated and you can no longer sign in.
• Your profile is hidden from discovery.
• We send an email to the address on your account with the scheduled deletion date and a restore link.
4. Restore period (30 days)
You have 30 days to cancel the deletion. Open the restore link in the email at any time during this period. Your account is then reactivated, sign-in is restored, and the scheduled deletion is cancelled.
If you do not cancel within 30 days, deletion continues automatically.
5. Permanent deletion
After the 30-day period ends, remaining personal account data is permanently deleted, including the login and profile photo. We then send a final confirmation email to the address that was on the account.
6. When self-service deletion is not available
Self-service deletion is blocked if:
• the account has an administrative or staff role,
• the account still owns an organization, or
• the account has unresolved orders or open vouchers.
In those cases, complete the outstanding obligations first, or contact us using the details on this page.
7. If you cannot access your account
If you lost access to your email or social login, use our contact form. Include the email address used for the account, the sign-in method (email and password, Facebook, Google, or Apple), and enough information for us to verify that you are the account holder. We will not process a deletion request we cannot verify.
8. Statutory retention
Some records that we are legally required to keep, such as invoices and accounting records, may be retained separately from your deleted profile for the period required by law. That retained information is not used to operate your account and is not a substitute for the deleted profile.